BEGIN:VCALENDAR
VERSION:2.0
PRODID:-//Inclusion Solutions - ECPv6.15.20//NONSGML v1.0//EN
CALSCALE:GREGORIAN
METHOD:PUBLISH
X-ORIGINAL-URL:https://inclusionsolutions.org.au
X-WR-CALDESC:Events for Inclusion Solutions
REFRESH-INTERVAL;VALUE=DURATION:PT1H
X-Robots-Tag:noindex
X-PUBLISHED-TTL:PT1H
BEGIN:VTIMEZONE
TZID:Australia/Perth
BEGIN:STANDARD
TZOFFSETFROM:+0800
TZOFFSETTO:+0800
TZNAME:AWST
DTSTART:20240101T000000
END:STANDARD
END:VTIMEZONE
BEGIN:VEVENT
DTSTART;TZID=Australia/Perth:20250305T180000
DTEND;TZID=Australia/Perth:20250305T193000
DTSTAMP:20260422T183204
CREATED:20250203T020023Z
LAST-MODIFIED:20241213T025849Z
UID:3247-1741197600-1741203000@inclusionsolutions.org.au
SUMMARY:Webinar: Disability Awareness & Inclusive Customer Experience
DESCRIPTION:Did you know that 1 in 5 customers have a disability in Australia? And for every $1 a business invests in accessibility\, it can generate up to $13 in extra revenue (Monash University). \nIn this free webinar\, you will learn how inclusive practices attract new customers and boost your business revenue and you will explore strategies and tips you can use to provide a more inclusive customer experience for people with disabilities. \nCo-designed with people with lived experience of disability and neurodivergence\, you will learn to: \n\nRecognise the benefits associated with becoming an inclusive business\nDevelop your knowledge of disability and challenge common myths and stereotypes\nDiscover practical adjustments that enhance inclusivity beyond physical accessibility features\nExplore best practices tips for inclusive communication\nIdentify easy-to-implement initiatives for customers with various needs\n\n  \nAfter the webinar\, you will receive additional resources to support your learning via email. It includes: \n\na comprehensive guidebook\,\nvarious accessibility checklists\,\nan access and inclusion plan\,\na certificate of completion.\n\nSome benefits you can expect by becoming more inclusive: \n\nIncreased customer base\,\nBoosted revenue\,\nImproved reputation\,\nAttract and retain talent.\n\nWe want to make sure our webinars are as inclusive as possible. Please let us know if you have any particular accessibility or support requirements to get the most out of this training. \n  \n﻿﻿\n \nThis webinar is part of our Open Doors Project. Learn more about this initiative in and how we work towards increasing disability awareness in WA’s business community.
URL:https://inclusionsolutions.org.au/event/webinar-disability-inclusive-customer-experience/
LOCATION:Online
CATEGORIES:Upcoming training
ATTACH;FMTTYPE=image/png:https://inclusionsolutions.org.au/wp-content/uploads/2024/11/Events-Open-Doors-Project.png
ORGANIZER;CN="Inclusion Solutions":MAILTO:info@inclusionsolutions.org.au
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Australia/Perth:20250312T130000
DTEND;TZID=Australia/Perth:20250312T143000
DTSTAMP:20260422T183204
CREATED:20250212T022205Z
LAST-MODIFIED:20250206T022410Z
UID:3397-1741784400-1741789800@inclusionsolutions.org.au
SUMMARY:GROW WA | Create an Inclusive Customer Experience for People With Disability
DESCRIPTION:**Free webinar | GROW WA initiative** \nJoin this free webinar which will give you practical strategies to implement within your own business or service to ensure it is accessible and welcoming for customers with disabilities.   \nLearning outcomes:   \nThis online webinar is for business owners and employees who want to learn how to create accessible environments and deliver services that are welcoming and inclusive for people with disabilities to increase revenue and customer base. \nParticipants attending this webinar will strengthen their understanding of:  \n\nAccessibility tips for physical and digital spaces.\nInclusive language and communication strategies.\nPractical easy-to-implement initiatives to increase inclusivity. \n\n  \nThis webinar also includes comprehensive resources to support learning and showcase commitment to fostering an inclusive environment such as a guidebook and self-assessment checklists.  \n  \nTickets \n  \nThis is part 4 of a four-part webinar series launching from December 2024 to March 2025 as part of CCIWA’s GROW WA initiative. GROW WA focuses on promoting inclusive employment practices and fostering accessible\, respectful workplaces for everyone in Western Australia.  \nLearn more about the GROW WA initiative.
URL:https://inclusionsolutions.org.au/event/grow-wa-inclusive-customer-experience/
LOCATION:Online
CATEGORIES:Upcoming training
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Australia/Perth:20250319T070000
DTEND;TZID=Australia/Perth:20250319T083000
DTSTAMP:20260422T183204
CREATED:20250219T020045Z
LAST-MODIFIED:20241121T070058Z
UID:3255-1742367600-1742373000@inclusionsolutions.org.au
SUMMARY:Webinar: Disability Awareness & Inclusive Customer Experience
DESCRIPTION:Did you know that 1 in 5 customers have a disability in Australia? And for every $1 a business invests in accessibility\, it can generate up to $13 in extra revenue (Monash University). \nIn this free webinar\, you will learn how inclusive practices attract new customers and boost your business revenue and you will explore strategies and tips you can use to provide a more inclusive customer experience for people with disabilities. \nCo-designed with people with lived experience of disability and neurodivergence\, you will learn to: \n\nRecognise the benefits associated with becoming an inclusive business\nDevelop your knowledge of disability and challenge common myths and stereotypes\nDiscover practical adjustments that enhance inclusivity beyond physical accessibility features\nExplore best practices tips for inclusive communication\nIdentify easy-to-implement initiatives for customers with various needs\n\n  \nAfter the webinar\, you will receive additional resources to support your learning via email. It includes: \n\na comprehensive guidebook\,\nvarious accessibility checklists\,\nan access and inclusion plan\,\na certificate of completion.\n\nSome benefits you can expect by becoming more inclusive: \n\nIncreased customer base\,\nBoosted revenue\,\nImproved reputation\,\nAttract and retain talent.\n\nWe want to make sure our webinars are as inclusive as possible. Please let us know if you have any particular accessibility or support requirements to get the most out of this training. \n  \n﻿﻿﻿\n \nThis webinar is part of our Open Doors Project. Learn more about this initiative in and how we work towards increasing disability awareness in WA’s business community.
URL:https://inclusionsolutions.org.au/event/webinar-disability-awareness-inclusive-customer-experience/
LOCATION:Online
CATEGORIES:Upcoming training
ATTACH;FMTTYPE=image/png:https://inclusionsolutions.org.au/wp-content/uploads/2024/11/Events-Open-Doors-Project.png
ORGANIZER;CN="Inclusion Solutions":MAILTO:info@inclusionsolutions.org.au
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Australia/Perth:20250325T180000
DTEND;TZID=Australia/Perth:20250325T193000
DTSTAMP:20260422T183204
CREATED:20250225T020005Z
LAST-MODIFIED:20241121T065917Z
UID:3257-1742925600-1742931000@inclusionsolutions.org.au
SUMMARY:Webinar: Disability Awareness & Inclusive Customer Experience
DESCRIPTION:Did you know that 1 in 5 customers have a disability in Australia? And for every $1 a business invests in accessibility\, it can generate up to $13 in extra revenue (Monash University). \nIn this free webinar\, you will learn how inclusive practices attract new customers and boost your business revenue and you will explore strategies and tips you can use to provide a more inclusive customer experience for people with disabilities. \nCo-designed with people with lived experience of disability and neurodivergence\, you will learn to: \n\nRecognise the benefits associated with becoming an inclusive business\nDevelop your knowledge of disability and challenge common myths and stereotypes\nDiscover practical adjustments that enhance inclusivity beyond physical accessibility features\nExplore best practices tips for inclusive communication\nIdentify easy-to-implement initiatives for customers with various needs\n\n  \nAfter the webinar\, you will receive additional resources to support your learning via email. It includes: \n\na comprehensive guidebook\,\nvarious accessibility checklists\,\nan access and inclusion plan\,\na certificate of completion.\n\nSome benefits you can expect by becoming more inclusive: \n\nIncreased customer base\,\nBoosted revenue\,\nImproved reputation\,\nAttract and retain talent.\n\nWe want to make sure our webinars are as inclusive as possible. Please let us know if you have any particular accessibility or support requirements to get the most out of this training. \n  \n﻿﻿﻿﻿\n \nThis webinar is part of our Open Doors Project. Learn more about this initiative in and how we work towards increasing disability awareness in WA’s business community.
URL:https://inclusionsolutions.org.au/event/webinar-disability-awareness-inclusive-customer-experience-2/
LOCATION:Online
CATEGORIES:Upcoming training
ATTACH;FMTTYPE=image/png:https://inclusionsolutions.org.au/wp-content/uploads/2024/11/Events-Open-Doors-Project.png
ORGANIZER;CN="Inclusion Solutions":MAILTO:info@inclusionsolutions.org.au
END:VEVENT
END:VCALENDAR